They are warning practices to be vigilant regarding a potential telephone scam targeting small animal veterinary practices in the UK, which is using the RCVS Accredited Practice logo and has the potential to leave them thousands of pounds out of pocket.

They have been alerted to the scam by a small number of practices who have received a phone call from someone using the names Mark Mitchell and Mark Holdin, from a company called ‘Media Services’. The caller claims to be phoning on behalf of the RCVS to update email details and may also advise he needs to update the practices location on ‘City Maps’.

Once an email address for the practice has been confirmed over the phone, an email is then sent to the practice with a form showing the RCVS-accredited Practice logo. The email asks the practice to handwrite their email address on the form, stamp it with a practice stamp and sign and return it via email. However, it has now been identified that the form is a 24 month contract for advertising services, which costs £35 per month per practice premises.

The RCVS has confirmed they have not contracted out any data maintenance services to ‘Media Services’ or any third-party company and that no one by the name of Mark Mitchell or Mark Holdin is employed by or contracted to them. They have advised practices if they are uncertain about any communication they receive claiming to be from the RCVS then to call the RCVS to verify its authenticity. Their telephone number is 020 7222 2001.